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Accel at Willow Bend

Public license record

2620 Communications Parkway, Plano, TX, 75093-8800

Nursing Facility · 110 licensed beds

Key facts

Trust status
Public license record
License type
Nursing Facility
Licensed capacity
110 beds

Care offered

  • Skilled Nursing

Costs

This facility has not published pricing. As a market baseline, Texas assisted living typically runs $3,500–$5,500/mo and skilled nursing is usually higher — ask for current rates when you contact them. Baseline is a state-level estimate, not this facility’s price.

CMS star ratings

3/5Overall
Health inspections
2/5
Staffing
2/5
Quality measures
5/5

CMS five-star rating from the Medicare.gov Provider Information dataset · data as of June 1, 2026. Not a NectaLink rating.

Inspection history

44 citations across 9 inspections on record · 44 with a documented correction date.

February 3, 2026 — Health inspection · complaint-related

  • Potential for harmProvide and implement an infection prevention and control program. Corrected February 5, 2026.

January 7, 2026 — Health inspection · complaint-related

  • Potential for harmEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Corrected January 15, 2026.
  • Potential for harmMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Corrected January 15, 2026.

August 21, 2025 — Health inspection · complaint-related

  • Potential for harmPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Corrected August 29, 2025.
  • Potential for harmCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Corrected August 29, 2025.
  • Potential for harmDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Corrected August 29, 2025.
  • Potential for harmDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Corrected August 29, 2025.
  • Potential for harmProvide care and assistance to perform activities of daily living for any resident who is unable. Corrected August 29, 2025.
  • Potential for harmProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Corrected August 29, 2025.
  • Potential for harmProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Corrected August 29, 2025.
  • Potential for harmEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Corrected August 29, 2025.
  • Potential for harmProvide safe and appropriate respiratory care for a resident when needed. Corrected August 29, 2025.
  • Potential for harmProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Corrected August 29, 2025.
  • Potential for harmEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Corrected August 29, 2025.
  • Potential for harmEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Corrected August 29, 2025.
  • Potential for harmProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Corrected August 29, 2025.
  • Potential for harmProvide and implement an infection prevention and control program. Corrected August 29, 2025.
  • Potential for harmMake sure that a working call system is available in each resident's bathroom and bathing area. Corrected August 29, 2025.

+ 26 earlier citations on record.

Source: CMS Health Deficiencies dataset / Medicare Care Compare · data as of June 1, 2026. Descriptions are reproduced verbatim from federal survey records; correction dates are as reported to CMS.

Location

2620 Communications Parkway, Plano, TX 75093-8800

What to verify before a tour

  • Current room availability and waitlist timing
  • Whether the quoted rate includes care fees and medication support
  • Night and weekend staffing coverage
  • How family updates, incidents, and care-plan changes are communicated

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